Privacy Policy:
At Weety Chat, your privacy is our utmost priority. We are committed to safeguarding your Sensitive Personal Data (SPD). This Privacy Policy aims to educate our clients on how Weety Chat utilizes Personally Identifiable Information (PII) provided to us through our online services.
Scope:
This Policy applies to all personal information collected and maintained by Weety Chat, including our customers and customers of our clients. Our commitments to employees are governed by our internal employment policies. We are dedicated to ensuring the privacy and security of your data as our valued clients and agents.
Your Privacy is Our Priority:
Weety Chat assures our clients that their users’ information is highly protected. When visiting our website, you can trust the confidentiality and privacy of the information shared with us, as we take personal care of it. We believe it is essential for our clients to understand the information we gather about them and how we use it. We want you to be aware of the procedures we have in place to protect your information. By using Weety Chat’s services, you agree to comply with the practices and procedures outlined in our policy. Please note that your use of Weety Chat’s service is also subject to the Weety Chat Terms of Service Agreement.
Our Services:
Weety Chat provides the following services:
– 24/7 Managed Live Chat Support Services
– E-mail Support Services
– Technical Support
– Call Center Services
– Outsourcing
– Digital Marketing, Social Media Marketing
– Influencer Marketing
What Information Do We Gather?
In the course of business, it is necessary for us to collect Personal Information. This information allows us to identify individuals for business purposes, share Personal Information when required, contact individuals in the ordinary course of business, and conduct transactions with them. The types of information we may collect include:
Identifying Information: Personal details such as an individual’s name, location, date of birth, nationality, family details, and other information defined as “Personal Information” in the Privacy Act, which allows us to identify the individual.
Contact Information: Information such as an individual’s email address, telephone and fax numbers, third-party usernames, residential, business, and postal addresses, and other information that enables us to contact the individual.
Statistical Information: Information about an individual’s online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases, and other information collected for statistical purposes.
Information Provided by Individuals: Any Personal Information that individuals provide to us or that is sent to us by others about their activities. We may also collect non-Personal Information, such as information regarding an individual’s computer, network, and browser, including their IP address. Please note that the Australian Privacy Principles and the GDPR do not apply to non-Personal Information.
How We Use the Information We Collect
We may use the information we collect about you, including personal information where applicable, for various purposes, including:
(a) Providing, operating, maintaining, improving, and promoting Weety Chat’s websites and services.
(b) Enabling you to access and use the websites and services.
(c) Processing and completing transactions, sending related information such as purchase confirmations and invoices, and providing customer service and support.
(d) Sending transactional messages, including responses to your comments, questions, and requests, as well as technical notices, updates, security alerts, and support and administrative messages.
(e) Sending promotional communications, such as information about products and services, features, surveys, newsletters, offers, promotions, contests, and events. You can opt-out of receiving marketing communications from us by contacting us.
Children’s Online Privacy Protection Act (COPPA)
Children under the age of 18 should not submit any personal information through or in relation to our service. We kindly request parents and guardians to help enforce this policy. If we become aware that a child under 16 has provided us with Personal Information, we will promptly delete such information from our files.
Complaint/Dispute Procedure
If you have a complaint about how we handle your Personal Information, please submit it in writing. In case of a dispute regarding your Personal Information, we will make every effort to resolve the issue directly with you. If we become aware of any unauthorized access to your Personal Information, we will notify you as soon as reasonably possible, once we have determined what information was accessed and how it was accessed.
Third-Party Technologies
Please note that our privacy policy only applies to the Weety Chat website and services. When you visit other websites through links on our website, you should review their respective privacy policies.
Changes to Our Privacy Policy
Weety Chat may update this policy from time to time by posting the changes on our website. We encourage you to check our website regularly to stay updated on our latest Privacy Policy. This policy is effective from 06-18-2022
